I can’t login

Are you having trouble logging into your "Royals Casino" account?

Don’t forget, we’re here to help! Here are some common issues that might be causing login problems:

Too many incorrect password attempts leading to account blockage

If you’ve inputted an incorrect password multiple times, your account will be temporarily locked. A pop-up message will notify you when this occurs. To unlock your account, please wait for 30 minutes before attempting to login again. If the issue persists, please contact our Customer Service Team.

Incorrect email address and/or date of birth entered while resetting password
If you’ve forgotten your password and are trying to recover it, you’ll be asked to enter your registered email address and date of birth. If the wrong personal information is entered, your account will be blocked for security reasons. To lift the block and get help accessing your account, please reach out to our Customer Service Team.
Was this article helpful?