I haven’t received an email after requesting a new password. What should I do?

If the password reset email isn’t appearing in your inbox, kindly check your "Spam", "Junk" or "Promotions" folders (or any other filters you may have configured for your inbox) to ensure the email hasn’t been incorrectly categorized.

If the password reset email is still not found, please reach out to our Customer Service Team, and we’ll assist you in recovering your password.

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