If you’re encountering any issues with the service provided, we strive to resolve such inconveniences promptly.
Our Customer Service Team is ready to assist you with your concerns. Please remember that your feedback is highly valued by us, and we gladly welcome customer input as part of our ongoing improvement strategy.
If you decide to discontinue using our services, please reach out to our Customer Service Team via chat, email, or phone.
Considering a break from gambling?
If you’re thinking about closing your account due to a gaming-related issue, we suggest considering a time-out for a break or implementing a self-exclusion if you wish to stop playing. In either case, we urge you to contact us as soon as possible so we can offer guidance and support.
If you’d rather not contact us and would like to set up a self-exclusion on your own, please refer to the available Responsible Gambling Tools under the Responsible Gambling Policy.