If you have made a deposit using a MasterCard on our site, please be aware that MasterCard does not permit withdrawals from a casino.
If you are unable to find suitable methods to withdraw your funds, we recommend reaching out to your bank provider for information on any potential limits they may have set.
In the interim, we suggest setting up an alternative payment method. To do this, simply deposit 20.00 USD/EUR/GBP or 100 AED on the site. Once the deposit is successful, you should be able to see it as a withdrawal option.
Since Mastercard does not support withdrawals in this market, we facilitate withdrawals either by wire transfer to a bank account that has been verified as the account of the cardholder, or alternatively to a different payment method that has been verified as belonging to the same individual who holds the Mastercard, and a deposit has been made with this payment method.