At times, you may need to clear your browser cache to resolve certain technical issues. We’ve put together this quick guide to assist you with this process!
For the best experience, we suggest using Chrome as your browser when accessing our website. This guide will demonstrate how to clear your browser cache in Chrome. Please refer to the links at the end of this page for instructions on how to clear your cache in other browsers.
To begin, please follow these steps after opening Chrome on your device:
- Click on the menu icon located at the top right of your screen when Chrome is open:
- This will open the main menu, where you can select "Settings":
- You will then be taken to the Settings menu, where you can select "Security and Privacy" from the options:
- In the subsequent menu, please select "Clear browsing data" at the top of the list:
- A pop-up menu will appear where you can select which data you want to delete. To clear your browser cache, you will only need to select "Cached images and files." We recommend you select "All time" as the time range. Click on the "Clear data" button to complete the process: